6016

 Standard Processing Time: 10 to 30 business days, depending on the specifications of the order.

Free Delivery & Installation: Available for orders above 80 OMR in Busher, al-Amirat, al-Seeb, and Barkah. For other areas, delivery charges will be applied as agreed.

Holiday Delivery: During special holidays (e.g., Eid Al-Fitr, Eid Al-Adha, and National Day), order processing may take longer, and delivery time may be extended by an additional 2 to 4 days.

 Wave Style: 3 times the width of the doorway.

Montara Style: 2.5 times the width of the doorway.

Chiffon: 2.5 times the width of the doorway.

 Installation Warranty: 1-year installation warranty for curtains.

Exclusions: Fabric and chiffon are not covered under the warranty.

 Images displayed on the website may have slight color variations compared to the actual product due to monitor settings and photography conditions. Please consider this when selecting colors.

 Return Period: Customers can return the product within 7 business days of receipt only if there is a design or color mismatch or physical damage upon delivery.

Return Conditions:

Design or Color Mismatch: If the delivered product’s design or color differs from the initial order.

Physical Damage: If the product has defects or physical damage upon delivery.

Non-Returnable Items: Since all products are made-to-order based on customer specifications, other reasons for return, such as a change of mind or dissatisfaction with the model, are not eligible for return.

Return Request Process: To initiate a return, contact customer support within 7 business days and provide details and images of the issue via WhatsApp.

Return Fees: If the issue is confirmed to be due to a design, color mismatch, or physical defect, the return shipping cost will be covered by the company.

 Color Selection: Choose from a wide range of colors through in-person visits or online consultation (via WhatsApp).

Custom Design: You can send your custom designs and request modifications through WhatsApp.

Curtain Structure: Curtains can be sewn in various styles and materials based on customer preference and requirements.